FAQ

Where are you located in Reading?

Currently we do not have a specific location but we operate a “to your door” service. Just get in touch and we can discuss the best way to supply your orders to you.

Do you have __insert title__ in stock?

If we don’t have something in stock we can always order it in for you, all you need to do is email us so we can check.

How can I buy a book if you don’t have a shop?

All you have to do is email us or send us a text with which books you want and we can get back to you.

How do I pay?

We accept payment through bank transfer, Paypal, card or by cash. Arrangements will be made when we acknowledge your order.

Please note! We also have an order form located at the bottom of the Special Offers and Product pages which you can fill out if there’s something you want to buy (or you see something we don’t have that you wish to order).

How can I get my book once I’ve bought it? What if I don’t live locally?

We can post your items to you hassle free!

If you live locally, you can arrange a collection or we can hand deliver.

I’m following a series, how can I be sure to get the next volume(s)?

We can set up a subscription based order which means we can advise you in advance and arrange payment when the next volumes are due out and make sure they are on order for you for when they are released.

Can I recommend something?

Yes! Recommendations are more than welcome – especially for things that aren’t so well known! Please just email us your recommendation to redgardenmanga@googlemail.com and we can share it on the website. Recommendations can be anime, manga or related to the genre (magazines, games etc)
Can I leave feedback?

We would absolutely love to hear from you! We pride ourselves in our customer service, dedication and quick order turnaround time and if you would love to shout about a good experience we would love to hear from you. Email us at redgardenmanga@googlemail.com to do so and we will post it onto our website.